Privacy Policy
PRIVACY POLICY
Last Updated: 10/06/2026
INTRODUCTION
This Privacy Policy describes how Sidders Official Merch Store ("we", "us", "our") collects, uses, and protects your personal information when you visit our website, place an order, or otherwise interact with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
SECTION 1 – WHAT INFORMATION DO WE COLLECT?
When you purchase a product from our store, we collect information necessary to process your order, including:
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Full name
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Billing address
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Shipping address
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Email address
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Telephone number (if provided)
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Payment information
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Order history
When you browse our website, we may automatically collect certain technical information, including:
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IP address
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Browser type
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Device information
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Operating system
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Pages visited
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Website usage data
We may also collect information through cookies and similar technologies.
Marketing Communications
If you choose to subscribe to our mailing list, we may send you emails regarding:
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New products
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Promotions
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Special offers
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Company updates
You may unsubscribe at any time using the unsubscribe link contained in our emails.
SECTION 2 – HOW WE USE YOUR INFORMATION
We use your personal information to:
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Process and fulfil orders
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Deliver products
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Process payments
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Communicate about orders
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Respond to customer service enquiries
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Prevent fraud and abuse
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Improve our website and services
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Comply with legal obligations
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Send marketing communications where consent has been provided
SECTION 3 – LEGAL BASIS FOR PROCESSING
Under UK GDPR, we process personal information based on one or more of the following legal grounds:
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Performance of a contract (to fulfil your order)
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Compliance with legal obligations
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Legitimate business interests
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Your consent (for marketing communications)
Where consent is relied upon, you may withdraw it at any time.
SECTION 4 – WITHDRAWING CONSENT
If you have previously agreed to receive marketing communications, you may withdraw your consent at any time by:
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Clicking the unsubscribe link in any marketing email
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Contacting us using the details provided below
Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.
SECTION 5 – DISCLOSURE OF INFORMATION
We may disclose your personal information:
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Where required by law
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To comply with legal proceedings or regulatory requests
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To protect our rights, property, or safety
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To trusted service providers who assist us in operating our business
We do not sell your personal information to third parties.
SECTION 6 – SHOPIFY
Our store is hosted by Shopify Inc.
Shopify provides the e-commerce platform that allows us to sell products and services online.
Your data may be stored through Shopify's secure servers, databases, and applications.
For more information, please review Shopify's Privacy Policy and Terms of Service.
SECTION 7 – PAYMENTS
Payments are processed securely through Shopify Payments and/or other approved payment providers.
We do not store your full payment card details on our own servers.
Payment providers comply with industry security standards, including PCI-DSS (Payment Card Industry Data Security Standard).
SECTION 8 – THIRD-PARTY SERVICE PROVIDERS
We may use trusted third-party providers to assist with:
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Payment processing
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Website hosting
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Order fulfilment
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Email marketing
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Analytics
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Customer support
These providers only receive information necessary to perform their services.
Some providers may process data outside the United Kingdom. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.
SECTION 9 – THIRD-PARTY LINKS
Our website may contain links to external websites.
We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies.
SECTION 10 – DATA SECURITY
We take reasonable technical and organisational measures to protect your personal information against:
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Unauthorised access
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Disclosure
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Loss
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Misuse
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Alteration
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Destruction
Our website uses SSL encryption and secure payment processing systems.
While we take security seriously, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
SECTION 11 – COOKIES
Our website uses cookies and similar technologies to:
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Keep your shopping cart active
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Remember preferences
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Improve website performance
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Analyse visitor behaviour
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Support marketing activities
You can manage or disable cookies through your browser settings.
Where required by law, we will request consent before placing non-essential cookies on your device.
SECTION 12 – YOUR RIGHTS
Under UK data protection law, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your information
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Restrict processing
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Object to processing
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Request data portability
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Withdraw consent where applicable
To exercise any of these rights, please contact us using the details below.
SECTION 13 – DATA RETENTION
We retain personal information only for as long as necessary to:
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Fulfil orders
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Meet legal obligations
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Resolve disputes
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Enforce agreements
When information is no longer required, it will be securely deleted or anonymised.
SECTION 14 – CHILDREN'S PRIVACY
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that information has been collected from a child without appropriate consent, we will take steps to remove it.
SECTION 15 – CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time.
Any changes will be posted on this page and will take effect immediately unless otherwise stated.
Your continued use of the website after updates are posted constitutes acceptance of those changes.